Shipping policy

Shipping, Returns, and Payment Methods | Cult Kustom


Introduction

Welcome to Cult Kustom! We are dedicated to providing a smooth and enjoyable shopping experience, including reliable shipping options. This policy outlines our shipping, returns, refunds, and exchange procedures. By purchasing from our website, you agree to these terms.


Shipping Partners

To ensure fast and secure delivery, we have partnered with reliable shipping services:

  • Domestic Shipping (within India): We use BlueDart for all shipments within India.
  • International Shipping: For global shipments, DHL is our trusted partner.

Shipping Locations

  • Domestic: We deliver to all locations within India.
  • International: We offer worldwide shipping to most countries. Check availability at checkout.

Shipping Costs and Delivery Times

Domestic Shipping (BlueDart)

  • Standard Shipping: Estimated delivery time: 4 - 5 business days
  • Express Shipping: Estimated delivery time: 2 - 3 business days

International Shipping (DHL)

  • Standard Shipping: Estimated delivery time: 10 - 15 business days
  • Express Shipping: Estimated delivery time: 5 - 10 business days

Shipping costs are calculated at checkout based on your chosen destination and shipping method.


Order Processing

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • After shipment, you’ll receive a confirmation email with tracking details.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or fees may apply. These are the responsibility of the recipient. Please check with your local customs office for details.